{"id":19465,"date":"2023-08-16T12:22:53","date_gmt":"2023-08-16T10:22:53","guid":{"rendered":"https:\/\/monpanier.com\/help-service-request-return-guest-orders\/"},"modified":"2024-01-26T10:00:23","modified_gmt":"2024-01-26T09:00:23","slug":"help-service-request-return-guest-orders","status":"publish","type":"page","link":"https:\/\/monpanier.com\/en\/help-service-request-return-guest-orders\/","title":{"rendered":"Help &amp; Service \/ Request return (guest orders)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row parallax=&#8221;content-moving&#8221;][vc_column css=&#8221;.vc_custom_1658408355374{margin-right: 10px !important;margin-left: 10px !important;padding-top: 60px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/12&#8243;]<div class=\"roadthemes-menu style1\"><div class=\"content\"><div class=\"menu-title\"><h3><span>Help &amp; Service<\/span><\/h3><\/div><div class=\"content-inner\"><div class=\"menu-content\"><div class=\"widget widget_nav_menu\"><div class=\"menu-hilfe-service-englisch-container\"><ul id=\"menu-hilfe-service-englisch\" class=\"menu\"><li id=\"menu-item-23507\" class=\"menu-item menu-item-type-post_type menu-item-object-page first menu-item-23507\"><a href=\"https:\/\/monpanier.com\/en\/contact\/\">Contact<\/a><\/li>\n<li id=\"menu-item-23508\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23508\"><a href=\"https:\/\/monpanier.com\/en\/help-service-product-info-care\/\">Help &amp; Service \/ Product Info &amp; Care<\/a><\/li>\n<li id=\"menu-item-23509\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23509\"><a href=\"https:\/\/monpanier.com\/en\/help-service-my-monpanier\/\">Help &amp; Service \/ My monpanier<\/a><\/li>\n<li id=\"menu-item-23510\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23510\"><a href=\"https:\/\/monpanier.com\/en\/?page_id=19445\">Help &amp; Service \/ Ordering Guide<\/a><\/li>\n<li id=\"menu-item-23511\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23511\"><a href=\"https:\/\/monpanier.com\/en\/help-service-payment\/\">Help &amp; Service \/ Payment<\/a><\/li>\n<li id=\"menu-item-23512\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23512\"><a href=\"https:\/\/monpanier.com\/en\/help-service-shipping-delivery\/\">Help &amp; Service \/ Shipping &amp; Delivery<\/a><\/li>\n<li id=\"menu-item-23513\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23513\"><a href=\"https:\/\/monpanier.com\/en\/help-service-returns-and-exchanges\/\">Help &amp; Service \/ Returns and Exchanges<\/a><\/li>\n<li id=\"menu-item-23514\" class=\"menu-item menu-item-type-post_type menu-item-object-page last menu-item-23514\"><a href=\"https:\/\/monpanier.com\/en\/help-service-request-return-guest-orders\/\">Help &amp; Service \/ Request return (guest orders)<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;]<div class=\"roadthemes-menu style1\"><div class=\"content\"><div class=\"menu-title\"><h3><span>Legal Notice<\/span><\/h3><\/div><div class=\"content-inner\"><div class=\"menu-content\"><div class=\"widget widget_nav_menu\"><div class=\"menu-rechtliches-englisch-container\"><ul id=\"menu-rechtliches-englisch\" class=\"menu\"><li id=\"menu-item-23515\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy first menu-item-23515\"><a rel=\"privacy-policy\" href=\"https:\/\/monpanier.com\/en\/legal-privacy-policy\/\">Legal \/ Privacy Policy<\/a><\/li>\n<li id=\"menu-item-23516\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23516\"><a href=\"https:\/\/monpanier.com\/en\/legal-right-of-withdrawal\/\">Legal \/ Right of Withdrawal<\/a><\/li>\n<li id=\"menu-item-23517\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23517\"><a href=\"https:\/\/monpanier.com\/en\/legal-agb\/\">Legal \/ Conditions<\/a><\/li>\n<li id=\"menu-item-23518\" class=\"menu-item menu-item-type-post_type menu-item-object-page last menu-item-23518\"><a href=\"https:\/\/monpanier.com\/en\/legal-imprint\/\">Legal \/ Imprint<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_column_text]\n<h3 style=\"text-align: left;\">Return Request for Guest Orders<\/h3>\n<p>(Information for registered customers: log into your customer account. Under the menu item &#8220;Orders &amp; Returns&#8221; you can manage your order and request a return directly from us)<\/p>\n<p>&nbsp;<\/p>\n<p>As a guest, you can request a return here. Please enter the email address you used when ordering as well as the order number. After successfully completing the form, you will receive an email with a one time link. You can use this link to fill out and submit a returns request.<\/p>\n<p><code><div class=\"woocommerce\"><\/div><\/code><br \/>\n<code><form class=\"woocommerce-form woocommerce-form-return-request return-request\" method=\"post\" >\n\t\n\t\n\t<p class=\"form-row form-row-first\">\n\t\t<label for=\"return-request-email\">Order email&nbsp;<span class=\"required\">*<\/span><\/label>\n\t\t<input type=\"text\" class=\"input-text\" name=\"email\" id=\"return-request-email\" autocomplete=\"email\" \/>\n\t<\/p>\n\n\t<p class=\"form-row form-row-last\">\n\t\t<label for=\"return-request-order-id\">Order id&nbsp;<span class=\"required\">*<\/span><\/label>\n\t\t<input type=\"text\" class=\"input-text\" name=\"order_id\" id=\"return-request-order-id\" autocomplete=\"off\" \/>\n\t<\/p>\n\n\t<div class=\"clear\"><\/div>\n\n\t\n\t<p class=\"form-row\">\n\t\t<input type=\"hidden\" id=\"woocommerce-stc-return-request-nonce\" name=\"woocommerce-stc-return-request-nonce\" value=\"cbe526fbef\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/19465\" \/>\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"return_request\" value=\"Submit\">Submit<\/button>\n\t<\/p>\n\n\t<div class=\"clear\"><\/div>\n\n\t\n<\/form>\n<\/code>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row parallax=&#8221;content-moving&#8221;][vc_column offset=&#8221;vc_hidden-lg&#8221; css=&#8221;.vc_custom_1658408635666{padding-top: 40px !important;}&#8221;][vc_column_text]\n<h3 style=\"text-align: left;\">Return Request for Guest Orders<\/h3>\n<p>(Information for registered customers: log into your customer account. Under the menu item &#8220;Orders &amp; Returns&#8221; you can manage your order and request a return directly from us)<\/p>\n<p>&nbsp;<\/p>\n<p>As a guest, you can request a return here. Please enter the email address you used when ordering as well as the order number. After successfully completing the form, you will receive an email with a one time link. You can use this link to fill out and submit a returns request.<\/p>\n<p><code><div class=\"woocommerce\"><\/div><\/code><br \/>\n<code><form class=\"woocommerce-form woocommerce-form-return-request return-request\" method=\"post\" >\n\t\n\t\n\t<p class=\"form-row form-row-first\">\n\t\t<label for=\"return-request-email\">Order email&nbsp;<span class=\"required\">*<\/span><\/label>\n\t\t<input type=\"text\" class=\"input-text\" name=\"email\" id=\"return-request-email\" autocomplete=\"email\" \/>\n\t<\/p>\n\n\t<p class=\"form-row form-row-last\">\n\t\t<label for=\"return-request-order-id\">Order id&nbsp;<span class=\"required\">*<\/span><\/label>\n\t\t<input type=\"text\" class=\"input-text\" name=\"order_id\" id=\"return-request-order-id\" autocomplete=\"off\" \/>\n\t<\/p>\n\n\t<div class=\"clear\"><\/div>\n\n\t\n\t<p class=\"form-row\">\n\t\t<input type=\"hidden\" id=\"woocommerce-stc-return-request-nonce\" name=\"woocommerce-stc-return-request-nonce\" value=\"cbe526fbef\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/19465\" \/>\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"return_request\" value=\"Submit\">Submit<\/button>\n\t<\/p>\n\n\t<div class=\"clear\"><\/div>\n\n\t\n<\/form>\n<\/code>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row parallax=&#8221;content-moving&#8221;][vc_column css=&#8221;.vc_custom_1658408355374{margin-right: 10px !important;margin-left: 10px !important;padding-top: 60px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/12&#8243;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_column_text] Return Request for Guest Orders (Information for registered customers: log into your customer account. Under the menu item &#8220;Orders &amp; Returns&#8221; you can manage your order and request a return directly from us) &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/front-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-19465","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages\/19465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/comments?post=19465"}],"version-history":[{"count":0,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages\/19465\/revisions"}],"wp:attachment":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/media?parent=19465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}