{"id":19471,"date":"2023-08-16T12:55:34","date_gmt":"2023-08-16T10:55:34","guid":{"rendered":"https:\/\/monpanier.com\/help-service-shipping-delivery\/"},"modified":"2024-01-26T10:01:13","modified_gmt":"2024-01-26T09:01:13","slug":"help-service-shipping-delivery","status":"publish","type":"page","link":"https:\/\/monpanier.com\/en\/help-service-shipping-delivery\/","title":{"rendered":"Help &amp; Service \/ Shipping &amp; Delivery"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row parallax=&#8221;content-moving&#8221;][vc_column css=&#8221;.vc_custom_1658408355374{margin-right: 10px !important;margin-left: 10px !important;padding-top: 60px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/12&#8243;]<div class=\"roadthemes-menu style1\"><div class=\"content\"><div class=\"menu-title\"><h3><span>Help &amp; Service<\/span><\/h3><\/div><div class=\"content-inner\"><div class=\"menu-content\"><div class=\"widget widget_nav_menu\"><div class=\"menu-hilfe-service-englisch-container\"><ul id=\"menu-hilfe-service-englisch\" class=\"menu\"><li id=\"menu-item-23507\" class=\"menu-item menu-item-type-post_type menu-item-object-page first menu-item-23507\"><a href=\"https:\/\/monpanier.com\/en\/contact\/\">Contact<\/a><\/li>\n<li id=\"menu-item-23508\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23508\"><a href=\"https:\/\/monpanier.com\/en\/help-service-product-info-care\/\">Help &amp; Service \/ Product Info &amp; Care<\/a><\/li>\n<li id=\"menu-item-23509\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23509\"><a href=\"https:\/\/monpanier.com\/en\/help-service-my-monpanier\/\">Help &amp; Service \/ My monpanier<\/a><\/li>\n<li id=\"menu-item-23510\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23510\"><a href=\"https:\/\/monpanier.com\/en\/?page_id=19445\">Help &amp; Service \/ Ordering Guide<\/a><\/li>\n<li id=\"menu-item-23511\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23511\"><a href=\"https:\/\/monpanier.com\/en\/help-service-payment\/\">Help &amp; Service \/ Payment<\/a><\/li>\n<li id=\"menu-item-23512\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23512\"><a href=\"https:\/\/monpanier.com\/en\/help-service-shipping-delivery\/\">Help &amp; Service \/ Shipping &amp; Delivery<\/a><\/li>\n<li id=\"menu-item-23513\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23513\"><a href=\"https:\/\/monpanier.com\/en\/help-service-returns-and-exchanges\/\">Help &amp; Service \/ Returns and Exchanges<\/a><\/li>\n<li id=\"menu-item-23514\" class=\"menu-item menu-item-type-post_type menu-item-object-page last menu-item-23514\"><a href=\"https:\/\/monpanier.com\/en\/help-service-request-return-guest-orders\/\">Help &amp; Service \/ Request return (guest orders)<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;]<div class=\"roadthemes-menu style1\"><div class=\"content\"><div class=\"menu-title\"><h3><span>Legal Notice<\/span><\/h3><\/div><div class=\"content-inner\"><div class=\"menu-content\"><div class=\"widget widget_nav_menu\"><div class=\"menu-rechtliches-englisch-container\"><ul id=\"menu-rechtliches-englisch\" class=\"menu\"><li id=\"menu-item-23515\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy first menu-item-23515\"><a rel=\"privacy-policy\" href=\"https:\/\/monpanier.com\/en\/legal-privacy-policy\/\">Legal \/ Privacy Policy<\/a><\/li>\n<li id=\"menu-item-23516\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23516\"><a href=\"https:\/\/monpanier.com\/en\/legal-right-of-withdrawal\/\">Legal \/ Right of Withdrawal<\/a><\/li>\n<li id=\"menu-item-23517\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23517\"><a href=\"https:\/\/monpanier.com\/en\/legal-agb\/\">Legal \/ Conditions<\/a><\/li>\n<li id=\"menu-item-23518\" class=\"menu-item menu-item-type-post_type menu-item-object-page last menu-item-23518\"><a href=\"https:\/\/monpanier.com\/en\/legal-imprint\/\">Legal \/ Imprint<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_column_text]\n<h3 style=\"text-align: left;\">Shipping &amp; Delivery<\/h3>\n<p>Our shipping partner DHL delivers your order directly to your home in <strong>Germany<\/strong> and the <strong>EU<\/strong>: quickly and reliably. Each shipment is given a tracking number when it is shipped and can be tracked online at any time on <a href=\"http:\/\/dhl.de\" target=\"_blank\" rel=\"noopener\">DHL<\/a>&#8216;s website.<\/p>\n<p>&nbsp;<\/p>\n<p>Orders are dispatched from our German location during normal business hours Monday to Friday excluding German national holidays.<\/p>\n<p>&nbsp;<\/p>\n<p>If you would like express shipping or shipping to another country, please send us your request, stating the item, quantity and country of destination, to <a href=\"mailto:customerservice@monpanier.de\">customerservice@monpanier.de<\/a>. We will then send you a non-binding offer at short notice if such a delivery is possible.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shipping costs in Germany:<\/strong> \u20ac6.75<br \/>\nValue of goods from \u20ac50.00: Free shipping<\/p>\n<p>Delivery within 2-4 working days<\/p>\n<p>&nbsp;<\/p>\n<p>If you have placed your products in the shopping cart, we will inform you of an order amount of less than EUR 50.00 about the amount you are still missing in order to save on shipping costs. Take advantage of this tip and simply add a little something more to the shopping cart. It&#8217;s worth it! The shipping costs are automatically waived at the checkout as soon as the minimum order value of 50\u20ac has been reached. The order total is the total value of the goods minus all discounts and excluding delivery costs.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shipping costs in EU: <\/strong>18,95 \u20ac<\/p>\n<p>Delivery within 6-10 working days[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row parallax=&#8221;content-moving&#8221;][vc_column offset=&#8221;vc_hidden-lg&#8221; css=&#8221;.vc_custom_1658408635666{padding-top: 40px !important;}&#8221;][vc_column_text]\n<h3 style=\"text-align: left;\">Shipping &amp; Delivery<\/h3>\n<p>Our shipping partner DHL delivers your order directly to your home in <strong>Germany<\/strong> and the <strong>EU<\/strong>: quickly and reliably. Each shipment is given a tracking number when it is shipped and can be tracked online at any time on <a href=\"http:\/\/dhl.de\" target=\"_blank\" rel=\"noopener\">DHL<\/a>&#8216;s website.<\/p>\n<p>&nbsp;<\/p>\n<p>Orders are dispatched from our German location during normal business hours Monday to Friday excluding German national holidays.<\/p>\n<p>&nbsp;<\/p>\n<p>If you would like express shipping or shipping to another country, please send us your request, stating the item, quantity and country of destination, to <a href=\"mailto:customerservice@monpanier.de\">customerservice@monpanier.de<\/a>. We will then send you a non-binding offer at short notice if such a delivery is possible.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shipping costs in Germany:<\/strong> \u20ac6.75<br \/>\nValue of goods from \u20ac50.00: Free shipping<\/p>\n<p>Delivery within 2-4 working days<\/p>\n<p>&nbsp;<\/p>\n<p>If you have placed your products in the shopping cart, we will inform you of an order amount of less than EUR 50.00 about the amount you are still missing in order to save on shipping costs. Take advantage of this tip and simply add a little something more to the shopping cart. It&#8217;s worth it! The shipping costs are automatically waived at the checkout as soon as the minimum order value of 50\u20ac has been reached. The order total is the total value of the goods minus all discounts and excluding delivery costs.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shipping costs in EU: <\/strong>18,95 \u20ac<\/p>\n<p>Delivery within 6-10 working days[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row parallax=&#8221;content-moving&#8221;][vc_column css=&#8221;.vc_custom_1658408355374{margin-right: 10px !important;margin-left: 10px !important;padding-top: 60px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/12&#8243;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_column_text] Shipping &amp; Delivery Our shipping partner DHL delivers your order directly to your home in Germany and the EU: quickly and reliably. Each shipment is given a tracking number when it is shipped and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/front-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-19471","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages\/19471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/comments?post=19471"}],"version-history":[{"count":0,"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/pages\/19471\/revisions"}],"wp:attachment":[{"href":"https:\/\/monpanier.com\/en\/wp-json\/wp\/v2\/media?parent=19471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}