Alternative Dispute Resolution
The European Commission has set up a platform for online dispute resolution (OS) for the out-of-court settlement of consumer disputes. The OS platform can be found at: http://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
You can reach our customer service Monday to Friday from 9:00 a.m. to 5:00 p.m. (public holidays excluded) under the telephone number 06173-7839461, through e-mail at [email protected] and via the contact form.
Alternative Dispute Resolution
The European Commission has set up a platform for online dispute resolution (OS) for the out-of-court settlement of consumer disputes. The OS platform can be found at: http://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
You can reach our customer service Monday to Friday from 9:00 a.m. to 5:00 p.m. (public holidays excluded) under the telephone number 06173-7839461, through e-mail at [email protected] and via the contact form.
